Supported browsers and installing SalesLogs on a computer
Open SalesLogs in an up-to-date Chrome, Edge or Safari, and install it as an app on your computer.
SalesLogs runs in your web browser, so there is nothing to download. For the best experience, use the latest version of Google Chrome and open SalesLogs from https://app.saleslogs.com. You can also install SalesLogs as an app so it opens in its own window. For phones and tablets, see Install SalesLogs on an iPhone or iPad.
Use app.saleslogs.com
The only current address for SalesLogs is https://app.saleslogs.com. Older bookmarks that point to login.saleslogs.com or live.saleslogs.com no longer work, and neither do bookmarks that jump straight to a dashboard page.
A bookmark like this is a common cause of blank screens and out-of-date figures. To fix it:
- Right-click your SalesLogs bookmark and click Edit to check which address it opens.
- If it is not https://app.saleslogs.com, delete the bookmark.
- Go to https://app.saleslogs.com and log in.
- Bookmark the page, or install SalesLogs as an app using the steps below.
Supported browsers
| Browser | Support |
|---|---|
| Google Chrome | Recommended |
| Microsoft Edge | Supported |
| Safari (Mac) | Supported |
Always use the latest version of your browser. There is no minimum version, but an out-of-date browser often causes problems that look like a SalesLogs fault, such as the log not loading or not updating. Other browsers, such as Firefox, are not supported. If you do not have Chrome, download it from https://www.google.com/chrome/.
Keep your browser up to date
To check that Chrome is up to date:
- In Chrome, click the three dots menu in the top right corner.
- Click Help, then About Google Chrome.
- Wait while Chrome checks for updates and installs them.
Note: if your computer is managed by your IT team, Chrome may not be able to update itself. Ask your IT team to push the update to your computer.
Install SalesLogs in Google Chrome
Installing SalesLogs as an app gives you a shortcut that opens SalesLogs in its own window. Always install from app.saleslogs.com, not from a bookmark to another page.
- Open Google Chrome and go to https://app.saleslogs.com.
- Click More (the three dots) in the top right corner of the browser.
- Click Cast, save, and share, then Install page as app…
- Follow the instructions on the screen and click Install.
- On Windows, right-click the SalesLogs icon in the taskbar and click Pin to taskbar, so you can open SalesLogs from the taskbar every time.
Example to record in Tango: Install SalesLogs as an app in Google Chrome. Start on app.saleslogs.com in Chrome, click More, Cast, save, and share, Install page as app, Install, then pin it to the taskbar. Replace this block with the Tango video embed code, then the interactive embed code.
Install SalesLogs in Microsoft Edge
- Open Microsoft Edge and go to https://app.saleslogs.com.
- Click Settings and more (the three dots) in the top right corner of the browser.
- Click More tools, then Apps, then Install this site as an app.
- Click Install.
- To open SalesLogs from the taskbar every time, tick Pin to taskbar when Edge offers it, or right-click the SalesLogs icon in the taskbar and click Pin to taskbar.
Example to record in Tango: Install SalesLogs as an app in Microsoft Edge. Start on app.saleslogs.com in Edge, click Settings and more, More tools, Apps, Install this site as an app, Install. Replace this block with the Tango video embed code, then the interactive embed code.
Add SalesLogs to the Dock in Safari on a Mac
This needs macOS Sonoma 14 or later.
- Open Safari and go to https://app.saleslogs.com.
- Choose File > Add to Dock. You can also click Share in the Safari toolbar, then choose Add to Dock.
- Check the name is SalesLogs, then click Add.
SalesLogs is added to your Dock and your Applications folder. You can also open it from Spotlight.
Example to record in Tango: Add SalesLogs to the Dock in Safari on a Mac. Start on app.saleslogs.com in Safari, choose File, Add to Dock, name it SalesLogs and click Add. Replace this block with the Tango video embed code, then the interactive embed code.
Frequently asked questions
Can I use SalesLogs on my phone?
Yes. See Install SalesLogs on an iPhone or iPad.
How do I remove the SalesLogs app from my computer?
In Chrome, open the SalesLogs app, click More, then Uninstall SalesLogs. In Edge, go to edge://apps, click Details on SalesLogs, then Uninstall. On a Mac, drag SalesLogs out of the Dock and delete it from the Applications folder in your home folder.
SalesLogs shows a blank screen or old figures. What should I check first?
Check that your bookmark opens https://app.saleslogs.com and that Chrome is up to date. If the problem continues, see Fix a login loop, blank screen or page that won't load.